Jorge Cherbosque, PhD, co-director of the Staff and Faculty Counseling Center at UCLA, is an active consultant whose diverse clients include the Young Presidents Organization, Target Corporation, and Wells Fargo. He is a partner in the Emotional Intelligence and Diversity Institute.
Whether you work group stretches from here to Dubai or can easily meet in a conference room down the hall, anger and frustration are easy to come by when others don’t do things your way, follow directions, or respond the way you think they should. But when emotions manage workplace...
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