Hands up if you are happy with the standards of customer service?
Nobody?!
Well, I am pleased to say that you have come to the right place...
Matthew Storey is passionate about changing the face of customer service by actually introducing a human face! Far too often the essence of humanity has been sucked out of the service industry by the speed of the digital age that we operate in.
Matthew is a life-coach, mentor and business trainer who specialises in the provision of outstanding customer service. He has worked with thousands of others, from individuals right through to global corporations. He believes in a people centric culture - the only culture!
His goal? To introduce a world where every customer has the right to be treated as a unique individual.
Thank you for joining him on this journey...
It is time to put the humanity back into customer service...
Título : The 3 ‘R’s of Customer Service
EAN : 9781386596400
Editorial : Crofton Myers Training Ltd
El libro electrónico The 3 ‘R’s of Customer Service está en formato ePub
¿Quieres leer en un eReader de otra marca? Sigue nuestra guía.
Puede que no esté disponible para la venta en tu país, sino sólo para la venta desde una cuenta en Francia.
Si la redirección no se produce automáticamente, haz clic en este enlace.
Conectarme
Mi cuenta