Training within the hospitality industry is no different from training within any industry. While hospitality jobs require multiple skills and competencies employees need to have to be successful at work,...

Tourism is a global phenomenon, contributing roughly to 10% of the world's economy and growing. It is a sector of the economy that the UN foresees as a key mitigating poverty and contributing to equitable...

Guide to Hotel Housekeeping is a manual for housekeeping attendants in the lodging industry. The guides provides an overview of a lodging operation, the housekeeping department and responsibilities of...

Guide to Front Office Operation is a primer on the lodging and hotel business. The manual gives the user an overview of the front office or reception in a lodging operation with a look into the world...

The food service industry is a huge industry worldwide. Operations range from noodle shops, pizzerias and fast food to bistros and fine dining. They can be themed, ethnic or focused on specific markets...