The author wrote her doctoral thesis about paradoxical patterns in organizational planning theories. Quality management is one of these theories. "The Problem of Quality Management" is a summary of her lecture at the University of Göttingen, Germany.
Is the world predictable? Can we manage economic risks by using standards and indicators? Hardly any bank that got into the red in the aftermath of the US real estate crisis, was there without a differentiated quality management system. The book by Dr. Bettina Warzecha shows how...
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