Cecilia Balebetse has over 19 years’ experience in client relations, individual and organisational change management, communications, administration, events and customer service. She is in the process of becoming a Professional International Accredited Life Coach and Mentor to contribute towards promoting growth, healing and personal development. Customer Experience has always been her passion as well as creative writing. She holds qualifications in systems Administration, computers, industrial psychology, a diploma in management development, Business activities as well as a diploma in production management.

Her passion is interacting with People at all levels to have insight into their behavioural patterns, ensuring customer experience, delivering quality service, motivating and assisting in People development to maximize on individual and organizational effectiveness at all levels.