Dottie Bruce Gandy, a business executive and entrepreneur who established two successful consulting practices, has focused throughout her career on helping organizations retain employees by winning their trust and loyalty. She directed a Texas-based regional office for the Franklin Covey Company. She and her husband, Tom, live in Allen, Texas.
It's not more money, bigger offices, better benefits, or flextime. Recent surveys reveal that the number one reason employees quit their jobs is that they don't feel valued on a human level. Growing employment opportunities and the lure of Internet companies have brought this prob-...
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