JESS BAKER is a chartered psychologist and associate fellow of the British Psychological Society. She started her career in healthcare before specialising in business psychology. She has delivered webinars from her loft in Shropshire to global audiences. She is an award-winning coach. Over a thousand women have been through her online Tame Your Inner Critic programme. She speaks at conferences and festivals and is a regular commissioned writer on the subject of wellbeing. She comments on leadership, psychology at work and mental health for magazines, newspapers and national radio. As an expert on the wellbeing of helpers she offers her services on a voluntary basis to charities.