Malcolm McDonald is the creator of hacksplaining.com, a comprehensive and interactive security training solution that helps working web developers brush up on their security knowledge. He is a security engineer with 20 years of experience across investment banking, start-ups, and PayPal. He has personally trained thousands of developers in web security over his career.
Ainda que grande parte das empresas dependa de um pequeno número de clientes para gerar a maior parte dos lucros, quase nada – ou muito pouco – é feito para gerenciar esses clientes especiais, conhecidos como key accounts. Em KAM – Key Account Management: como gerenciar os clientes...
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