Margaret Heffernan is an entrepreneur, chief executive, and author. She was born in Texas, raised in Holland, and educated at Cambridge University. She worked for the BBC and developed interactive multimedia products with Peter Lynch, Tom Peters, Standard & Poors, and The Learning Company. She has served as Chief Executive Officer for InfoMation Corporation, ZineZone Corporation, and iCAST Corporation. The author of Beyond Measure, Willful Blindness, and A Bigger Prize, among others, she blogs for HuffPost, CBS Moneywatch, and Inc.com.
La autora tiene una experiencia de décadas observando el desarrollo y funcionamiento de las organizaciones y ha llegado a una conclusión contraintuitiva: son los pequeños cambios los que tienen un mayor impacto. Lo más importante para fortalecer una organización no son los grandes...
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