En esta tercera edicion totalmente ampliada y actualizada del clasico exito de ventas, conoceras por que el abuso verbal esta mas extendido que nunca y como puedes lidiar con el. Tendras mas respuestas...

Comment la reconnaître et comment y répondreL'agression verbale est tout autour de nous : destructrice et insidieuse, elle alimente les rapports de force et nourrit la violence et le stress au quotidien....

Learn how to “break the spell” of control with this bestseller hailed by Oprah Winfrey. Controlling People reveals the thought processes of those who try to control others and provides a “spell-breaking”...

From the world’s most acclaimed expert on verbal abuse comes the first book that answers the question foremost in every woman’s mind: can he really change?Combining practical applications with the latest...

"You're too sensitive.""You'll never amount to anything.""You're crazy."If this is what you hear--from your spouse, your parent, your boss--then you've been the victim of verbal abuse. This insidious...

In this fully expanded and updated third edition of the bestselling classic, you learn why verbal abuse is more widespread than ever, and how you can deal with it. You'll get more of the answers you need...