Victor Gotbaum is the director of the National Center for Collective Bargaining at Baruch College and the founder and former director of the Center for Labor-Management Policy Studies at the City University of New York. For more than twenty years, he was the executive director of District Council 37, AFSCME, AFLCIO, the largest urban union in the United States. He continues to work as a consultant in labor-management relations. He lives in New York City.
"Negotiating is a face-to-face human drama that can be as genteel as croquet or as brutal as a prizefight," observes Victor Gotbaum. He should know -- no one has mastered this drama better than Gotbaum himself, who for more than twenty years headed the largest municipal employees'...
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