"Some people are designed to lead, while others are born to follow, and I have to assume that you were born to follow." Nobody I've ever come across has ever shown a desire for this response. I'm sorry. Successful people have ambition. Gain empathy and understanding. Outstanding salespeople also possess strong empathy skills or a sincere concern for their customers. Top sales performance largely depends on two traits: ambition, the desire to achieve, and empathy, the genuine concern for your customers' well-being. According to Daniel Goleman, author of Emotional Intelligence, the emotional quotient, or EQ, is more important for success than the intelligence quotient. His notion of emotional intelligence is the ability to get along with other people and have awareness of their emotions, thoughts, and moods. He concludes that the most important quality for forming close relationships with others, both at home and at business, is empathy. You demonstrate empathy for your clients when you go above and above to understand them and "walk a mile in their shoes." He may feel horrible for the other person, but a sympathetic person observes him from the outside. A person who has empathy makes every effort to understand the situation and needs of the client by penetrating both the client's mind and heart. Empathy requires the capacity for long-term viewpoint maintenance. Average salespeople are more concerned with closing a deal today than they are with building long-term relationships or the future. On the other hand, the best salespeople keep talking to this customer about the initial sale while also taking into account the second and third transactions. They also think about selling to the same customer in 20 years. The long term is considered in every step they take today in their contacts with this customer. Everything they do in their relationships with this customer today is centered on the long term. As a result, they are immediately far more sympathetic than ordinary salespeople. Click the Purchase button below to get the eBook in its entirety!
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Título : The Most Powerful Approach for Boosting Sales
EAN : 9791222043838
Editorial : Tobias Chibuike
Fecha de publicación
: 22/12/22
Formato : ePub
Tamaño del archivo : 86.63 kb
Protección : CARE
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