This e-book is a comprehensive guide to mastering the art of empathetic customer service. It takes readers beyond the conventional approach to customer service and provides insights and strategies for creating an exceptional customer experience. It covers understanding customer needs, building trust and rapport, and using empathy to build meaningful connections. The book provides actionable advice and real-world examples to help readers develop the skills and knowledge they need to become customer service superstars. Whether you're a customer service manager, a frontline staff member, or an aspiring entrepreneur, this book is an essential guide to delivering a first-class customer experience.
Título : Beyond The Script Mastering the Art of Empathetic Customer Service
EAN : 9798215674475
Editorial : Enahoro Imanatue
El libro electrónico Beyond The Script Mastering the Art of Empathetic Customer Service está en formato ePub
¿Quieres leer en un eReader de otra marca? Sigue nuestra guía.
Puede que no esté disponible para la venta en tu país, sino sólo para la venta desde una cuenta en Francia.
Si la redirección no se produce automáticamente, haz clic en este enlace.
Conectarme
Mi cuenta